Privacy Policy

1. Data we collect

• Account data — your email address, used to sign you in and contact you about the Service.

• Photos you upload — vehicle images, used to run the damage analysis.

• Vehicle data — the VIN or vehicle details you enter, used to identify the vehicle and improve the estimate.

• Payment data — handled by our payment processor; we receive confirmation and your purchase history, not your full card number.

• Technical data — your IP address and basic usage/analytics events, used for security, abuse prevention and improving the Service.

2. How we use your data

We use your data only to provide and operate the Service: to run analyses, show and store your results, process payments and credits, prevent abuse and fraud, keep the Service secure, and respond to your requests. We do not sell your personal data, and we do not use your photos for advertising.

3. Service providers

We rely on trusted third-party providers to run the Service, and we share only the data each one needs for its role. These include providers for:

• hosting, authentication and secure storage of your data and photos;

• AI processing of your photos to produce the estimate;

• VIN decoding lookups;

• payment processing;

• product analytics and protection against automated abuse.

Each provider processes your data only on our behalf and under its own security and privacy commitments. We do not sell your data to anyone.

4. Your photos

Your photos are used only to assess the damage on your car. They are stored securely, tied to your account, and never shared or sold. They are shared only with the processors listed above that are strictly needed to produce your analysis.

5. Payments

Payments are processed by Paddle.com as Merchant of Record. Paddle collects the information needed to complete your purchase and is the data controller for that payment data under its own privacy policy. We never see or store your full card details.

6. Data retention

We keep your account data and photos while your account is active, so you can return to your results. You can ask us to delete your data at any time by contacting support@cardamagescan.ai; we will delete it unless we are legally required to keep certain records (for example, payment records).

7. Your rights

Subject to applicable law, you can request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. To exercise any of these rights, contact support@cardamagescan.ai. You may also complain to your local data-protection authority.

8. International transfers

Some of our providers operate outside your country, including outside the EU/EEA. Where data is transferred internationally, we rely on providers that offer appropriate safeguards for that data.

9. Cookies and local storage

We use strictly necessary cookies and local storage to keep you signed in and remember basic preferences, and privacy-respecting analytics to understand usage. We do not use advertising cookies.

10. Children

The Service is not directed at children and is intended for adults. Do not use the Service if you are under the age of majority in your country.

11. Changes to this policy

We may update this policy as the Service evolves. The “last updated” date above shows the current version. Material changes will be reflected here.

12. Contact

Questions about privacy or your data: support@cardamagescan.ai.